Intuit has launched many different versions of QuickBooks since it was launched in the market. The versions are specifically designed for the different business needs of the user. One such version is QuickBooks Online which can be used to access the business data using a web browser. It is a portable version of QuickBooks that helps users access their financial records from anywhere using an internet connection. But some users have reported that their QuickBooks online keeps freezing, so we decided to compose a blog to mention the causes of this issue and different ways it can be solved. Keep reading further if you are also troubled with this issue in your QBO.
For assistance regarding the issue, reach out to QB professionals at +1-855-856-0042.
About the issue
While utilizing QuickBooks Online, you might have experienced that the page you are working on stops responding to your commands. You won’t be able to click any option in QBO as it froze, causing all the other buttons to become unresponsive. This common issue can be annoying while you try to process crucial data in QuickBooks, and it starts lagging. It will cause a delay in any task you want to perform and can even cause the software to crash inappropriately.
Reasons
QuickBooks online is showing this undesirable behaviour because of the reasons mentioned below-
1. The system specifications don’t satisfy the minimum requirements of QBO to function.
2. The internet connection used to run QuickBooks is unstable and doesn’t provide enough speed to use QBO
3. Some browser settings or the temporary files are causing these issues in your QuickBooks
Recommended to read: QuickBooks Error H303
Solutions
You can use the solutions provided below to remove this error from your QuickBooks-
Solution 1- Verify that your system specifications satisfy QuickBooks requirements
QBO is perfectly designed to work with browsers fast and accurately. QuickBooks ensures that the users experience smooth scrolling and toggling between web pages when they use QBO. But various factors other than QBO can develop issues that harm QBO. Check your system specifications and compare them with the recommendations of QuickBooks mentioned below-
Processor- Minimum i3; i5 recommended
Ram- Minimum 2Gb; 4GB recommended.
Disk space- 2.5GB and additional for data files.
If the specifications lack any requirement, upgrade it to remove this issue from your computer.
You may also see: QuickBooks backup failed
Solution 2- Erase cache and temporary files from the web browser you use
The temporary files & cache can interfere while working on QuickBooks online. Follow the methods below to erase them from your web browser-
1. Press Ctrl+Shift+Delete in your browser to open a window for deleting browsing history.
2. Select temporary files, cache & cookies, and your browser history.
3. Click on Delete/Erase and try to use QuickBooks online now.
These methods will help you to prevent freezing issues in your QBO.
You may also read: QuickBooks Error PS038
Closure
This brings us to the end of this blog; we discussed why your QuickBooks online keeps freezing and the methods you can use to fix this issue. We hope this blog was helpful, you removed the issue with the procedures provided, and your QBO is running smoothly again.
Call +1-855-856-0042 to talk to a QB professional for further doubts regarding this issue.
