QuickBooks is full of advanced features that make day to day accounting process easy. To use online banking and other services, it allows users to connect with the bank. Using these online services, users can download bank feeds and transactions. Sometimes, while doing so, users get QuickBooks error OL 221. The error occurs when there is a problem with the Internet connection, or the file is not compatible with QuickBooks. Follow the advisory blog to know the causes and troubleshooting solutions to fix QuickBooks bank server error OL 221.
Need immediate help to get rid of QuickBooks error OL 221? Reach out to the QuickBooks technical support team for advanced assistance by calling us on our toll-free number +1-855-856-0042.
Possible reasons behind QuickBooks Bank Server error OL 221
Given below is the list of major factors that prompt the error:
1. The Bank’s server is down or under maintenance.
2. The company file containing transactions is damaged or corrupted.
3. The bank information is not updated in QuickBooks.
4. The login details entered while logging in to online banking is not correct.
Most Reliable Solutions to Fix QuickBooks Bank Feeds error OL 221
Solution 1. Review Internet security requirements
1. In Internet Explorer, select the Tools menu and choose Internet options.
2. Click the Advanced tab, head to the Security section, and locate TLS 1.2 to see if the option is checked or not. If the box is not selected, check it to turn on TLS 1.2.
3. Click OK, close all applications on your PC and restart the workstation.
4. Once done, try to download the transactions again.
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Solution 2. Create a test company file to download bank feed transactions
1. Start QuickBooks, select the File menu, and choose New Company.
2. Click Express Start or Start Setup and then set up bank feeds for the affected account.
3. After that, try to download transactions again.
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Solution 3. Check the compatibility of the bank’s file with QuickBooks
1. Outside of the QuickBooks, sign in to the bank’s website and find the bank transactions in a .qbo file.
2. Download your bank transactions in a .qbo file.
3. Next, try to import your transactions to QuickBooks Desktop.
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Solution 4. Restore the QuickBooks connection with the bank
1. Open QuickBooks, choose the Company menu, and click Chart of Accounts.
2. Mark the Include Inactive box and view the inactive account with a lightning bolt.
3. Next, right-click the inactive account and then click Edit account.
4. Choose the Bank Feeds settings tab and click Deactivate All Online Services.
5. Select OK, then Save and Close.
6. Open the QuickBooks company file again and check if the lightning bolt is gone.
Other solutions to fix the error:
1. Create new accounts and merge them.
2. Disable and turn off online banking for other accounts.
Conclusion
That’s all about QuickBooks error OL 221. We are hopeful that the procedure discussed above will work for you to eliminate the issue. If none of them work, get your issue resolved by connecting with the QuickBooks technical support team by calling us on our toll-free number +1-855-856-0042.
