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Salesforce CRT-211 New Study Plan

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Upgrade Your Professional Career by Obtaining the Salesforce CRT-211 Certification

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Obtaining the Salesforce CRT-211 certification is a great way for experienced Salesforce administrators to demonstrate their expertise and take their careers to the next level. Certification Preparation for Advanced Administrator certification is widely recognized in the industry and can help professionals stand out in a competitive job market. With the right preparation and study materials, candidates can feel confident in their ability to pass the CRT-211 exam and achieve this valuable certification.

Salesforce Certification Preparation for Advanced Administrator Sample Questions (Q145-Q150):

NEW QUESTION # 145
What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

  • A. Batch Update
  • B. Before save How Trigger
  • C. Screen Row
  • D. Workflow Rule Field Change

Answer: B

Explanation:
A before save flow trigger is a type of flow that runs before a record is saved and can update the record without any additional actions or database operations. This can expedite the time required to update the records and improve performance. A before save flow trigger can be used as an alternative to a process builder that updates the same record that triggered it. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_triggers.htm&type=5

NEW QUESTION # 146
SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?

  • A. Add new products into Salesforce with lower prices
  • B. Create a new price book and add the relevant products
  • C. Add a discounted price to the existing products inside of Salesforce
  • D. Create a custom field on the product object where you can enter the lower price

Answer: B

NEW QUESTION # 147
What is capability of Live Agent in the Service Cloud Console? Choose 3 answers

  • A. The articles tool can be used to search for Knowledge articles
  • B. Chats can be transferred to other agents
  • C. Approval processes can be used to escalate cases in the chat window
  • D. Multiple visitors can chat in one window
  • E. The details tab can be used to see information about the visitor

Answer: A,B,E

NEW QUESTION # 148
AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.
What could be the issue?

  • A. The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.
  • B. A primary Account relationship Is required on a Contact regardless of the page layout settings.
  • C. The Contact has Indirect relationships to other Accounts.
  • D. Private Contacts need to be enabled in Setup.

Answer: B

NEW QUESTION # 149
Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.
What should the administrator do to help service reps quickly narrow down the number of articles?

  • A. Implement and configure Data Categories.
  • B. Activate and configure Einstein Search.
  • C. Update Knowledge to auto-search the case’s subject.
  • D. Delete and remove old Knowledge articles.

Answer: A

Explanation:
Data Categories are a way to organize and classify knowledge articles into a hierarchical structure based on topics or criteria. Data Categories can help service reps quickly narrow down the number of articles by filtering or browsing by category. Data Categories can also be used to control the visibility and access of articles for different users or roles.

NEW QUESTION # 150
……

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